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1. 7-Eleven - Washington
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5
43 reviews
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Address: 908 17th St NW, Washington, DC 20006, United States
Schedule: Open 24 hours
Telephone: +1 202-331-3708
Business type: Convenience store
John Web: Dumpy, low stock, and definitely not open 23 hours a day. I have been in DC for ten days now and staying around the corner. On four of those days I have either needed something between 11:00 pm and 1:00 a.m. or I’ve walked by the store during those hours. Each and every time a hand-drawn sign says they’re close and the door is locked. Additionally, I have been in the store when they decided to be open. As I said above, it’s dumpy and their selection is lacking, even by 7-11 standards.
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
Jonathan Dennis: This location is not 24 hours. It closes at 11:00 p.m.
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
Boris Edwards: I ordered whole pizza 🍕 and it was an old pizza that was sitting out not even a brand new one. It was red in the box the bread wasn’t completely cooked threw I am taking photos and sending it to the jr department because to many of 7-11 do this to people and it’s sad
Response: We are sorry to hear about the difficulties you experienced while shopping recently. If you would like some assistance or additional follow up, please contact us viabit.ly/711Reviews and your local 7-Eleven store will be sure to have your feedback available.
Jay Hiryu: Clearly this sign says 11pm this person is serving customers with 4 other individuals outside waiting at 10:25 pm with the doors locked and refusal of service. If you can avoid this 7-Eleven do so and walk to Wawa on 19th and L.
Diana Fuentes: NOT OPEN... I came on a Saturday 3/20 @2:30a...CLOSED, plus the phone goes straight to voicemail.. Store does not have posted business hours.
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Jane Doee: The hours say 24 hours but, when I got there at 6:40 am the door was locked. I had to be to work at 7 and wanted something for my lunch . I stood there for 10 mins, knocked and no one came to the door. I had to leave because I was going to be late for work. The managers need to make sure there employees comply with the business hours
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Stephen Lord: This location is the WORST. They had a change of staff sometime during the shutdown due to COVID and the place is horrible. The specialty coffee machine works about 50% of the time, the staff always gets my orders wrong. I ordered a stick of boneless wings and the cashier charged me $8.00 and I had to point it out to them. I am so sick of this location and I will go find another one as this place sucks a$$. I can get better service from a corpse then these morons.
Isaac M: My hot coffee had a cockroach in it, I noticed as I was starring. I had to pour it in the sink. Bought bottled Starbucks chilled coffee instead.
2. 7-Eleven - Washington
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5
25 reviews
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Address: 1115 U St NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-232-3234
Business type: Convenience store
YITU ZESHEGER: Bad customer service. Racist an indian cashier. I visit the store at night shift 05-16-2022.
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.
Khoi Nguyen: Great food and service here
Oleh Hluschyk: No service, ppl don’t know what they sell
Response: Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.
Brennan Ray Hicks: This was supposed to be 24 hours, but apparently they close from midnight to 5 am now.
Response: Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.
Flolita Davis-Ward: The store associate was very courteous and professional!
Response: Thank you for the kind words! Your local 7-Eleven store will be glad to hear you had such an awesome experience. Can’t wait to see you again soon. P.S. Your local 7-Eleven store will be waiting with some hot taquitos and an ice-cold Slurpee!
3. 7-Eleven - Mount Rainier
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5
19 reviews
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Address: 2310 Varnum St, Mt Rainier, MD 20712, United States
Schedule: Open 24 hours
Telephone: +1 301-779-2508
Business type: Convenience store
ElNesto: Gross coffee station. Various empty coffee containers in disgusting state of use. Prepared food was obviously old and not appealing.
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Collett Thomas: They’re letting people in without masks. Said something to the customer in question and to management and nothing. Why have a sign on the door if you’re not complying with law and health codes? Will not be going into that 7-Eleven again. If I could give zero stars I would.
Solomone Savelio: No toilets. Disappointed
Response: Your local 7-Eleven store strives to provide 5-star service and appreciates your rating. Would you please write to us at 7-11CustomerRelations@7-11.com to help us understand a bit more about how your local 7-Eleven store could make future visits better?
Justin Olivier: Nobody here cares about health. Masks are never on. Service terrible.
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
J Black: They forget to refill blue berry coffee pot that’s the only reason I go there. I’ll have to find another 7-11.
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Prof Yeah: Good customer service especially the guy who just came to America six months ago
Crystall Evans: Clean facility and good Customer Services.
Response: Thanks for sharing! Your local 7-Eleven store is so happy to hear that. See you on your next 7-Eleven run!
Nathaniel Jones: I need a refund on the jamaican patty dry af.
4. 7-Eleven - Washington
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5
21 reviews
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Address: 333 Hawaii Ave NE, Washington, DC 20011, United States
Schedule: Open 24 hours
Telephone: +1 202-269-1009
Business type: Convenience store
Mr. Perfect: Worst service ever, Food is never fresh and staff is always on the phone. Coffee always tastes like water nasty. Save your money and go t elsewhere.
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Leticia Valle: the workers are not friendly they are always on the phone terrible service .
Response: That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
Deirdra Hughes: The store needs to be cleaned, I only wanted a fountain soda. Changed my mind after seeing a roach crawling on fountain soda machine.
Response: That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
Jamess Charles: the woker in the store is very rude and the coffee machine never work i go in there every day to try to get coffee and it never work and some of the employee do not know what they are doing as far as the redeem your app that store need much improvement
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at 7-11CustomerRelations@7-11.com. Thank you.
J Saunders: Dirty and unstocked. Coffee area was sticky and out of creamer in the chillers. Asked for the 7 pepper sausage she kept telling me hotdog then gave me the 7 pepper after telling me it was Italian . Update today 7-7-17 asked for grilled chicken sandwich and hirl said there is chicken pointed to spicy say again i told her i wanted grilled chicken she got lippy i left.
Janine Hightower: Cashier was on his cell phone while ringing up customers. Loudly talking....unprofessional.
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
Tamika Demus: I tried using my debit card and now I am waiting for a refund 42.87 and 8.76
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Anthony Baxter: The 7-Eleven is filthy and need to be cleaned immediately!
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BEDASA HAILE: The manager name" Ethicha taking care us well thank you for giving as good service.
5. 7-Eleven - Washington
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3
21 reviews
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Address: 1700 17th St NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-745-7539
Business type: Convenience store
Bonnie Ponce: I needed some water and melatonin and they had both. It is small and could be cleaner but it was well lit.
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Emi Ruff: It’s an urban convenience store so fine for what it is. Unfortunately, the manager is extremely unwelcoming to those with disabilities, and lies about ADA requirements for reasonable accommodations.
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.
LaAngel Hartman: The owner Jimmy is extremely rude. I asked for the general managers contact information and he told me “I am the owner there is no one above me, so what do you want ‘’? A lady knocked over a large amount of coffee cups and he picked them up from the floor and stacked them back up as if they were new I will not be returning to this location.
Jeffrey Randorf: The staff is great but the homeless are a problem outside the store.
6. 7-Eleven - Washington
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2.9
34 reviews
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Address: 5210 3rd St NE, Washington, DC 20011, United States
Schedule: Open 24 hours
Telephone: +1 202-529-2058
Business type: Convenience store
E Cooper: Location says open 24 hours. But sign on windows says “ closed: open until 5:30 to drivers” … Thanks
Response: Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.
Rori B: I live in the Apt building attached to this store, tonight (@8pm) I experienced yet another HORRIBLE CUSTOMER SERVICE EXPERIENCE AT THIS STORE. Both cashiers yelled at me when I asked, why, in the middle of my transaction did one cashier, answer the telephone and walk away from the counter. My previous experiences have not been much better, they are RUDE AND BELLIGERENT TO WOMEN. I WILL NEVER SUBJECT MYSELF TO THIS KIND OF SERVICE AGAIN!!!!!!!!! The owner of this business should fire these tow and retrain the remaining staff.
Stacey Chestang: I went to this store 4 days in a row and it was low stocked 😔
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
The Christmas Collective: Management made a false shoplifting allegation, even called the police, before having to apologize to the customer for threatening to have them arrested. That seems to be a pattern. The store is disorganized, service is slow, and the merchandise selection is poor. I will not return and cannot recommend anyone patronize this store.
Mouneesh Badam: Would not let me use the freaking restroom .
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Phyllip Carpenter: Staff is very nice to us metro employees when we come in there..
Response: How awesome is that? Thanks for sharing! Your local 7-Eleven store can’t wait to see you again real soon!
7. 7-Eleven - Washington
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2.3
35 reviews
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Address: 1315 2nd St NE, Washington, DC 20002, United States
Schedule: Open 24 hours
Telephone: +1 202-216-9251
Business type: Convenience store
marie coles: Not stocked and ghetto last time I was there the things on the shelves had dust on them and looked out of date
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Tim Macchi: Way to many people loitering outside this store. Everyone is asking for money or making comments. Place needs to be cleaned up
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Heath: A 7-eleven that closes for hours at a time??? Disappointing.The times I have gone while open, the prepared food was below average.
Jack Nimble: Syed was friendly, professional, and informative. I was very pleased with the service I received and his patience in dealing with my lack of current knowledge of the multitude of new systems. I was able to confidently upgrade to a camera which enabled me to use my older film lenses and return to a hobby I loved!
Michael Simpson: Drink machines are ALWAYS broke, staff doesn’t care, staff is clueless about most things when you ask. The WORST 7-11 I’ve ever been in.
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
Chris Click: Its a 7-Eleven that rides the mediocrity line. There are nice, there are worse. I like 2 of the younger guys that work there as they seem fast and efficient with the customers. Sometimes the wait is longer than I care for (I stop in on my way to work) and they will only have one cashier up front (irritating). Could be that since I got use to a corporate store in Dallas (where headquarters is located) I was expecting something more like the old location I frequented.
8. 7-Eleven - Washington
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1.7
25 reviews
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Address: 2300 14th St NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-299-0915
Business type: Convenience store
David Moon: Once again this 711 is not open 24 hours. update your Google profile pls. You are wasting ppls time
Response: Thank you for the rating. In an effort to improve your in store experience, please write us at 7-11CustomerRelations@7-11.com so your local 7-Eleven store can address your feedback.
Minwoo Jun: Worst 7-11 ever. Fountain cup holder is 90% empty, no cheese claiming due to covid when other 7-11s are fully open, nice. Will never come here.
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.
Jake Strang: Employees are not wearing masks, in violation of the DC Covid mandates. One employee walked within a foot of a customer before shouting jokes across the store at another. Massive health risk
Amie N: Store manager is a cheating racist bigot. He also enjoys bullying black children. In addition, he uses his private property status to power trip and to deny services. Watch and Observe then Take your money elsewhere!
Henry Nwobi: I confirmed 3 rewards (all 1/4 hot dogs). I showed the employee each time I did so and displayed all three rewards on the screen at the same time. The male employee at first refused to acknowledge the reward included quarter pound hotdogs, dispite it clearly saying 1/4 hotdogs first. I point to it, he takes my phone and looks at it, plays around with it, confused or something, taps it a fourth time and then processes my order. He reduced my balance by 1200 points and would not give me the fourth hot dog that he confirmed without my consent. He became belligerent when I asked him to and explained what he had done. The reviews are pretty spot on about this place.
Yosef Negasi: Racist owner. He locked everyone out of his store as "punishment" for giving change/food to needy persons outside. Told us homeless people should work for a living, not asking for change. Pure scum.
MBG BROGOD: Horrible customer service with a racist owner always picking on homeless and other races 😔😐
Paige Seaborn: Racist garbage runs this place. I can’t believe I have to give it a star. This should be a case study of dysfunction.
Adrien Robinson: I accidentally left phone there and owner was reluctant to give it back with prove of me leaving it there
9. 7-Eleven - Washington
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2.7
18 reviews
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Address: 3146 Mt Pleasant St NW, Washington, DC 20010, United States
Schedule: Open 24 hours
Telephone: +1 202-332-1721
Business type: Convenience store
Adriano Gomes: I don’t understand why this store has only 2.5 stars I want to give it five stars. I bounce from three 7-Eleven stores close to my home. One in Mount Pleasant the other one on 14th and Columbia Rd., Northwest and the third one down 14th St. by Spring Road. Out of this 32 of them are really nice. The third one down 14th St. in Spring Rhode is good, but not as pleasant as the other two. For this review I must mention one guy who is extra nice every time. Not only with me of course but with everyone I see him interacting with. His name is Carlos. The one with glasses. Every single time I go there he never fails to greet me enthusiastically. He always goes that extra mile to make sure I’ve got everything I needed and wash well taken care of. This is the kind of a attitude missing retail stores in America. That’s just my opinion. Thank you Carlos for being such a great guy. It does not go unnoticed.
Response: Thank you for the kind words! Your local 7-Eleven store will be glad to hear you had such an awesome experience. Can’t wait to see you again soon. P.S. Your local 7-Eleven store will be waiting with some hot taquitos and an ice-cold Slurpee!
Jia Williams: The guy who worked the night shift today was extremely unprofessional. He told me I couldn’t use apple pay even though I’d used it earlier in the day AT THE SAME LOCATION. When I asked him to just try it he accused me of trying to get free stuff by pretending I had money on my phone. I proceeded to show him my apple pay (which shows the balance) and he just shrugged and stood there saying nothing. Not only that he was on the phone with someone the whole time so I could barely tell when he was addressing me and when he was talking to them. Next time I’ll just walk the extra .3 miles to go to the next closest location maybe they’ll be better.
Response: Thank you for the rating. In an effort to improve your in store experience, please write us at bit.ly/711Reviews so your local 7-Eleven store can address your feedback.
Taylor Gee: This place has rats running around inside. I saw two run from under the coffee to the fridge.
Response: That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
piyarat ratana: I went there to have some coffee around 11:20 am. There is a guy who take care of the machine come to me. He told me the machine was not ready yet. He talked so rude and unprofessional working. He does not try to help the customers at all. It doesn’t matter if you just renovate and try to have a new machine which not working very well. If you have less than 1 star. I will give that because it’s worst than 0. 10-13-2018 @11:21am
Marvin Bristow: 7. 11 are dirty not clean. Sell all kind junk just for a buck . Food not fresh. Stop going to there stores 20 years ago. Poor management.
Response: Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.
Rebecca Hoffman: Great for early morning coffee, very helpful and friendly store staff on September 2 - thank you! You made my day.
Response: Aw thanks for the love! Your local 7-Eleven store is sending it right back to you!
kristen charles: This place the worst 711, first of all, idk if its me but I never knew nor paid a dollar each for some damn buffalo wings there and at the same time the dude gave me the sticky burned ones, but anyways no napkins either, smh A waste of my money. Not worth it.
Selim Yaman: The cashier Sky was the best. She is very kind, very helpful and respectful to the customers. Answers every question customers ask and alway smiling. Thank you!
10. 7-Eleven - Washington
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2.8
42 reviews
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Address: 1850 M St NW, Washington, DC 20036, United States
Schedule: Open 24 hours
Telephone: +1 202-429-5625
Business type: Convenience store
Nils Hünerfürst: Great 7-Eleven store. Very clean and very chill.
Response: How awesome is that? Thanks for sharing! Your local 7-Eleven store can’t wait to see you again real soon!
Evelyn Sekajipo: Worst customer service ever. Whoever worked on 5/4/22 at 5:30pm (male) is so disgustingly rude and arrogant it’s unbelievable. If he is at all an indicator of the customer service at this location, I urge you to do your business elsewhere.
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Lo F: The workers close store whenever they want. Why say 24 hrs online if that’s not the case. Also if you don’t have certain look they treat you like you’re trying to steal Even if you have on a full blown uniform. It’s clear the kinds of customers they prefer. I hate having to go to this store.
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Michael Gunn: They close @8 every day and don’t reopen until 10pm I see the guy in the back just standing saying there close and this is every day don’t ever go here they never have nothing the food is never fresh
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
Felicitas Brugo: When In there to use the restroom after buying things there all the time. Didn’t let me use it. roaches everywhere, dirty, smells is horrendous. She was prejudice because we were Hispanic. So sad, used to go all the time and never going back. Literally everything there is expired and they’re so rude.
Patrick Malloy: Customer Service was great!!! no lids for slurpee and had to use standard soda lid. :(
Response: We are sorry to hear about the difficulties you experienced while shopping recently. If you would like some assistance or additional follow up, please contact us viabit.ly/711Reviews and your local 7-Eleven store will be sure to have your feedback available.
Jim P.: Bravo to 7-Eleven for rising to the challenge presented by the recent arrival of Wawa down the block with more than simply a facelift. From the coffee bar and Slurpee and soda machines to the self-serve hot foods, this 7-Eleven has really presented the neighborhood with a great alternative to Wawa. Additionally, the employees seem to have undergone extensive customer service oriented training to present a friendly and helpful face to what was (frankly) a not very welcoming place.
Jus Peachy: Everyone is very friendly and I have been going there for the past 4 years so they know what I get before I even ask 😁
Response: Thank you for the kind words! Your local 7-Eleven store will be glad to hear you had such an awesome experience. Can’t wait to see you again soon. P.S. Your local 7-Eleven store will be waiting with some hot taquitos and an ice-cold Slurpee!
11. 7-Eleven - Washington
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3.7
27 reviews
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Address: 504 K St NW, Washington, DC 20001, United States
Schedule: Open 24 hours
Telephone: +1 202-297-7941
Business type: Convenience store
Axel Robertson: The cleanest, nicest and most elegant 7-Eleven establishment I’ve seen in a long time. Located in a great area, open 24/7 as they all should be
Response: Aw thanks for the love! Your local 7-Eleven store is sending it right back to you!
Dexter Rawlings: Nice 7-11 I been two but the night shift staff Darkskin supervisor don’t care about the customer an I seen him follow anyone who came into the store while it’s a long line of customer waiting an they waited about 20min before he came to ring them up he need to go
Response: Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.
Ryan Miller: After going to Japan I sort of wrote off American 7-elevens as never comparing to the sort of clean, full service stores you see over there, but this one proves me wrong. Excellent store - big selection, very clean, workers are friendly. Affirmatively enjoyable shopping experience.
Response: Fantastic! That is the best news. Thank you for taking the time to share that with us. Your local 7-Eleven store can’t wait to see you again real soon!
Alex Melgar: No hot foods after a certain hour? Nobody knows how to use the ovens or what? Turbo chef? 2 clicks? Cmon. Clean neat place but change the name if it’s not gonna be like a normal 711. Looks like a Walgreens just do that instead then
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
M B: Modern 7/11 with an excellent selection of merchandise and cleanness. They have a taco restaurant inside with table in and out. I order there taco plate with rice and beans. Good food the bad things some of the employees where not knowledge of Mexican food, slow at the check out and charge me the wrong price. Overall good food and they are open 24 hours.
torie137: Extremely poor customer service skills. Associates have bad attitudes and are negligent. Completely messed up my delivery order. Gave me the wrong drink and missing a whole case of water. My order comprised of merely 2 bottled drinks and a case of water. One would think that wouldn’t be too difficult to fulfill.
Response: That doesn't sound right. Can you give us more information at 7-11CustomerRelations@7-11.com so that your local 7-Eleven store can investigate?
Gustavo Lopez: Opened Feb. 2020. Its the best 7-Eleven store I have ever seen. It has a very good curated selection of items with everything you would expect (Chips, Soda, Donuts, Slurpees, etc.) and a number of higher end items you would not expect (high end olive oil, a clothing brush, etc.). It also has a co-located Tex-Mex Taco restaurant and a Coffee / Kombucha bar.
Scott Matus: This store looks like an entire rebrand, certainly impressive visually. It’s basically a convenience store combined with a mexican food counter. They have your 711 basics like taquitos and big gulps, but they also have everything from medications to high-end pasta sauce.
Joseph Jacobs: Cool 7 eleven, different than the ones I know from other states. I absolutely loved the fact your coffee gets brewed on the spot. No pizza though, not baked at least.
12. 7-Eleven - Mount Rainier
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3.4
16 reviews
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Address: 3310 Chillum Rd, Mt Rainier, MD 20712, United States
Schedule: Open 24 hours
Telephone: +1 301-209-7012
Business type: Convenience store
Hyacintiana Alston: Yesterday On 4/18/2022 I went to my neighborhood 7-eleven. I purchased $13+ of products. Yesterday after returning from the store I didn’t get to eat the things i purchased including a EXTRA LARGE CUP of Ice. I went to use the ice yesterday and there was a bug stuck at the bottom in the ice pieces. I walked back to the store to just make the store aware so that won’t happened to anyone. The manager and her male employee began to be very rude and nasty. She began to call me a liar talking bout she need the receipt meanwhile I purchased the items using my Apple Pay that showed the location, time and date of the purchase. Also, while entering the store i noticed two more bugs dead on the Signage of the window as you walk in the store. The lady manager basically tried to argue as well that the bugs didn’t come from the store and like i explained to her, It’s hard for me to believe that because As soon as you walk in the store there two dead bugs on the inside window of the store. She was very rude and nasty about the whole situation. I originally went in to just inform the store so they can clean it because if i had never peeped the bug and drunk out the cup of ice, I or someone in the future could of got sick which could of ended in a lawsuit for the company.
Response: That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
Pixie Reign: The managers are rude. Go to the one next to the DC Mini Mart located near Kaywood apartments. Or better yet go to the DC Mini Mart. Much better customer service. This site is also poorly stocked a lot of expired goods and the hot foods are always burnt.
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E.C.: Worse 711 I’ve ever been to. They told me that they didn’t have any matches and barely had any medications there as well. The employees there were very rude and unprofessional. A young female employee there had an attitude with me and another customer as well for no reason. She rolled her eyes while speaking to this young man who was politely asking her a question. It is very obvious they are discriminating against people of color even though they are also people of color. They were very biased in the way they treated us compared to the other customers. Stay away from this 711!!! I’ll never be coming back here.
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at 7-11CustomerRelations@7-11.com.
Demi Oliver: They were racist against an AA woman and myself when we attempted to get our children free slurpees on 7/11/19. They turned off the machine and we could not fill our cups, we eventually were able to fill them about half. The staff is racist and rude. Yes they are also people of color but he specifically was rude to the woman in front of me and I felt bad for her to have to endure that in front of her children. I will never go there again. I’m considering boycotting 7/11 in general due to the experience.
Jay Blvd: I am a Veteran with ptsd and I was refused service because I had my service dog even though it it posted that they are welcome
christopher bias: Great store just wish they had at this particular store a wider selection of food and drinks
Dennis Lopez: I went to buy a coffee around 3:00 pm, was literally cold.
Byron Coote: Friendly staff and good service
Response: This just made our day! Thanks so much for sharing. Can’t wait to see you again soon!
P J: Courteous service
Response: Aw thanks for the love! Your local 7-Eleven store is sending it right back to you!
Ruben Hernandez: Great everything
13. 7-Eleven - Washington
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2.4
36 reviews
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Address: 3012 14th St NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-483-7877
Business type: Convenience store
Tatiyonna Johnson: Bad customer service very racist old man at the register needs to be fired!!! so crazy I had to contact the news 7on your side about it Because you can’t called the police they sit in there all day with them and act like it’s OK for them to treat us the way they do
Response: We are sorry to hear about the difficulties you experienced while shopping recently. If you would like some assistance or additional follow up, please contact us viabit.ly/711Reviews and your local 7-Eleven store will be sure to have your feedback available.
tatiyonna johnson: Bad customer service racist old man at the cash register needs to be fired!!!! very disrespectful out the mouth and if you have the nerve to say anything!!! back to him he gets you barred from the store!!! Last time I checked I thought we have freedom of speech
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
Kennisha Bell: The New guy that is running the late shift tried to over charge me for ice in the BIG GUP CUP! He needs more training!
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melvin snowden: Customer service bad Owner very disrespectful!!!! Needs to be fired!!!! The neighborhood should not have to put up with that racism
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Manny Israel: Zero Stars... horrible service, they tried to sell me stale pizza that was 8 hours old I complained and the guy working was like take or leave it. Bro 711 pizza is low quality as it is if I want a fresh slice at 2 am is because I saw the same slices sitting there 8 hours earlier you should do your due diligence to accommodate the consumer.
14. 7-Eleven - Washington
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3.6
32 reviews
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Address: 4319 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Open 24 hours
Telephone: +1 202-364-8502
Business type: Convenience store
Alex Lima: You get what you pay for. Who does not know what to expect at 7-Eleven?
Response: Thanks for the kind review. Your local 7-Eleven store does it all for you! See you next time!
Chido Enweze: Regular spot, nothing different, did not have any issues
Response: Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.
Markcus: This store claims that there are no more deals when I was trying to use my rewards. Basically the rewards app does not work at this location. I was wondering why my points never add up and I have been coming here for about 2 months
Tiffany Rodriguez: By far the worst 7/11 I have been to. There was three ladies working and they were just so rude and charged us for three coffees when we only had one (we gave her a $10 bill and only returned $4 to us) We asked for a receipt and the lady behind the register takes it from the printer and crumbles it up (not giving us our reciept). We continued to wait for our receipt but got our rightful change back. Overall terrible service. Never again
Frank F: Possibly one of the worst experiences I have had at a 7-11. Significantly overcharged me for an item and when I inquired about a return they refused it despite it being in the same day. Frustrating experience.
janning schrotter: They were great to me God Bless them.
Response: This just made our day! Thanks so much for sharing. Can’t wait to see you again soon!
Nancy Cosner: Nice to have something that is open all night . Always clean and well stocked. Staff there are pleasant and courteous.
henry castellon: I go there almost everyday for coffee and the ladies there are so friendly. The store is very clean and there is a lot of food to choose.
15. 7-Eleven - Washington
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2.8
14 reviews
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Address: 1645 Connecticut Ave NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-986-6048
Business type: Convenience store
Sandra Prater: What a wonderful store! The manager and other employees are kind and welcoming, and the store is spotless. It is a pleasure to shop here.
Response: Fantastic! That is the best news. Thank you for taking the time to share that with us. Your local 7-Eleven store can’t wait to see you again real soon!
Nancy Cathcart: Not open 24 hours a day. I’ve tried to visit on multiple occasions in hopes of using “a convenience” store for that purpose with no success. Not a good help to the neighborhood.
Benjamin Richmond: This is a well-managed 7-11. It is clean, and has fair prices. There is a good social-distancing setup.
Chelo Connor: I left my umbrella five minutes ago and nobody picked up the phone,so that I could see if it was still there.
Elgun Mammadov: Because of this 7 Eleven I dont go to any 7Eleven anymore. I think they dont clean anything that they use. Their coffee tastes like crap
Adriano S: Really nice staff. Walked in to buy some matches and was given a box for free
DattMougherty _: A pretty good Sevs. Love the crew here, always friendly.
Ben Berman: how can i rate less than one star?
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
Halim Hassan: Thanks alot !!@good
16. 7-Eleven - Washington
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3.3
21 reviews
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Address: 3707-3711 14th St NW, Washington, DC 20010, United States
Schedule: Open 24 hours
Telephone: +1 202-829-1735
Business type: Convenience store
Lizzy Baez: Every time we get roll up. It’s so stale bro. It breaks immediately. It’s literally our forth time getting roll up and we got two..both stale and old. If you’re going to sell Tobacco at least make sure it’s a decent product. Definitely not buying from this 7/11 again. Sad case.
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
woorman perez: The system of this place is old, it should be changed. They only accept cash and not by card. The part of paying by card is ruined and when I paid they charged me 24.56 dollars without giving me the products. The employees were very rude to me and my brother
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
R. H.: This is a nice 7-Eleven . The Hot Food is always Clean and Fresh. The Cashiers are very friendly.
L Coates: Owner and employees are super nice and honest! Plus if you have the 7-11 app or key chain you get free stuff!
Kasey Steendam: One of the best 711s I’ve been to on the east coast. Always got a good selection of hot food. 👊
17. 7-Eleven - Washington
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4.1
18 reviews
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Address: 3433 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Open 24 hours
Telephone: +1 202-686-5789
Business type: Convenience store
Jasmin Hollywood: They have a great variety of snacks from Korean seaweed packs to organic dried mangoes, their employees were kind and the doughnuts were fresh and delicious.
Response: That sounds amazing! Your local 7-Eleven store is thrilled to hear you found what you love. See you on your next 7-Eleven run!
Elizabeth: The food quality here can truly be a mystery and a combination of a hit and miss. I purchased a Big Bite as I was truly hungry but only had 8 minutes to clock in for work. What i thought looked like a fresh piece of a hotdog turned out to be really a stale piece of a hot dog that possibly was in that rotating heat for 1-2 days. I have gone to this location and even the individual wrapped cookies are stale smh.
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
KYLLR 777 (KYLLR777): Nice store, but the workers keep staring at you like you are going to steal something, that’s not how you deal with costumes, worker was kinda rude . HOPEFULLY THERE BETTER ATTITUDE NEXT TIME PLEASE!!!!!
Response: Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.
Regina Pitarch: The best customer service ever in a 7eleven!! I went there on Sunday morning and the gentleman behind the cashier was attentive, funny, happy and trying his best to make customer experience very pleasant. I wish all 7eleven patrons were like him.
Response: This just made our day! Thanks so much for sharing. Can’t wait to see you again soon!
Kenneth Steinslofer: This 711 is a tale of 2 stores This rating is for the employees that work from 7am to 11pm ONLY... They are super nice a d customer oriented and make your shopping experience great The owner is a very hard working man and does a fantastic job
Response: Aw thanks for the love! Your local 7-Eleven store is sending it right back to you!
Omar Khraishah: best 7/11 in the country :)
Response: This just made our day! Thanks so much for sharing. Can’t wait to see you again soon!
aladien al-Jhany: The guy who work at this hour he don’t pay attention for your order
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.
Brie W.: The service was awesome. The staff is ultra friendly and helpful.
A Son: The casher was disrespectful form the morning shift in front of the rest of the customers to me it was embarrassing around 9:30 am on 6/30/21 that same person is disrespectful most of the time he thinks he being funny at my experience so to answer the question the experience was terrible
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at 7-11CustomerRelations@7-11.com.
My Travel Vlog: Tofic is big lair have no restroomFor customerThis worst experience for 7 elevenRay from 7 Eleven market search
18. 7-Eleven - Washington
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3
25 reviews
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Address: 514 19th St NW, Washington, DC 20052, United States
Schedule: Open 24 hours
Telephone: +1 202-296-4339
Business type: Convenience store
Robert Schuhl: New Espresso machines not working again. One needed cleaning and the other was not on at all. No coffee creamers were available. There was a quart of non-fat milk sitting on the counter (was cold to the touch).
Response: Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.
Paul Stahle: I came to get a Diet Coke Big Gulp and you were out of Diet Coke in your machine. I like this location and it usually has what I want, but this time it did not. Thanks.
Response: To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!
Kelly Mahoney: Nice and clean store. The prepared food (hotdogs and chicken wings) were fresh and delicious. I’m picky about icees, some just don’t taste good, but the ones here are incredible. I stayed at a hotel nearby and visited a few times.
Response: Thanks for the kind review. Your local 7-Eleven store does it all for you! See you next time!
Sam: I had a horrible experience with a staff member last night who came off as extremely racist!!...I ask the man at the register for change after using the atm, of course he made up an excuse as to why I couldn’t get change! I told him I’ll just buy something to get the exact cash back and he immediately started to get hostile and yell before I could finish my statement! After I requested cash back he laid the money on the counter rather then hand it directly in my hand. I was the only person this happened to!.I also happen to be the only black customer!...Everyone else was treated nicely and was handed their change in their hand so why couldn’t I get the same common courtesy??
Jinnah Khan: Do ,part of lease of salt .by compine Johnson &Johnson ,gasolean making and due say pick 7-11 ,so I did not holefood witch is on same contrect of food responsible ,like micr-wave not in store for over 14 month now .☯️⚡🛰️🆒.I just sit out side and wate to help live in tent .I will be doing food for mic-crowave on outer side of pimice / dewlor river .got kicton nessle put shyscraper on top of it .
Response: Fantastic! That is the best news. Thank you for taking the time to share that with us. Your local 7-Eleven store can’t wait to see you again real soon!
19. 7-Eleven - Washington
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3.1
16 reviews
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Address: 1755 Columbia Rd NW, Washington, DC 20009, United States
Schedule: Open 24 hours
Telephone: +1 202-319-3410
Business type: Convenience store
Hazem Elemam: The people on counter are not so helpful in sometimes they have hard times in getting the stuff that I want to buy
Response: Please send us your concerns at bit.ly/711Reviews for follow up and review, your comments will be available for your local 7-Eleven store to view.
Al Southern: Has to be the cleanest 7-Eleven in the DMV. Pleasant cashiers along with its contemporary beverage station that even has flavored brewed tea I just had to give them a review that mirrors their service.
Maria Sangüesa: Tonight (May 26th 2019) I stopped by the 7 Eleven in 1755 Columbia Road at around 9:40 pm and asked the female clerk if I could play Powerball there and she replied yes. I then took my numbers (I play the same ones every month) and at that time she had already played a game for me so I explained to her that I played my numbers for 4 weeks every time. She refused to sell them to me because I did not want to buy the random numbers she chose for me, so I had to leave without been able to play. Very disappointing and very poor customer service.
Vicki Peek: THE YOUNG GUY IS ALWAYS COURTESY,POLITE,HELPFUL AND FRIENDLY.HE IS ALWAYS MULTI- TASKING
Response: Thanks for sharing! Your local 7-Eleven store is so happy to hear that. See you on your next 7-Eleven run!
Soraya Chavez: I have never felt so discriminated and disrespected. This place needs new employees.
Betsy Anderson: the pizza is actually really good here - I was shocked
Nathaniel Taylor: Very unprofessional business. Never going there again.
RedBaby17: Manager is very rude and judgmental.
20. 7-Eleven - Washington
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2.4
69 reviews
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Address: 1100 Vermont Ave NW, Washington, DC 20005, United States
Schedule: Open 24 hours
Telephone: +1 202-296-1301
Business type: Convenience store
Colton Gibbons: The man working started to mop at my feet and asked what I was looking for, I politely said it was in the fridge next to him and offered to move even though he was still mopping on me. After I stated I was trying to get the coconut juice noticeably behind the glass fridge door he said “we don’t see that” The product was literally and visibly behind him. After he said they didn’t sell it and told me to go next store… I went out to look…next store is a liquor store, that sells liquor. Only liquor. I actually really like Seven 11 and go there every day, it’s interesting to me that they turn away their own business because of laziness.
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Navi DeGo: After reading the reviews, I still gave this place a chance but, it was locked up before 10:30 pm. A number of people tried to go inside but failed to do so because the doors were locked. The employee (in an orange shirt) stood behind the counter while consuming a snack. I get everyone needs a break but Geesh, post a sign on the door or something. Thankfully, the CVS across the street honors it’s posted hours and were able to gain our business.
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telvis moran: I think that the owner or whoever SHOULD BE PROFESSIONAL AND CONSIDERATE ENOUGH to tell the customers that the STORE HOURS HAVE BEEN CHANGED DUE TO WHATEVER. We WANT TO BE RESPECTED AND CONSIDERATED because some of us go from far away just to see a dark and locked doors. Please BE SENSITIVE TO YOUR CUSTOMERS and notified the changes . Thank you for your consideration
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Brian Murphy: Joke business. Says they are ope 24/7, is near a metro stop and major foot traffic area and closes every day at random times including high traffic times, Make it 24/7 or don’t just make it accurate it
Response: That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
V K: Definitely not open 24/7
Response: Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?
Bini Tsegish: This 7-11 is a zero customer service and even they are insulting customers when buy some stuff in this 7-11. Again very rude customer service👎🏿👎🏿👎🏿
Response: Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.
Jonathan Smith: Store is closed and chain locked at 3:26am. Change your times on google.This store is not open 24 hours a day.
Response: Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at 7-11CustomerRelations@7-11.com. Thank you.
Kyndra “Kyn” Jackson: This place was chained up for days. Then, I finally went in today…Baby roaches all around the coffee/cups. I know 7-Eleven is cheaper than most of the other small shops, but come on now just trifling. Eat here if you want to, you might have a surprise in your coffee or hotdogs. Having rude staff doesn’t help this place out either.
Response: Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.
